PC Lab Technical Quality Lead


Main Purpose & Job Summary:

The role will involve ensuring that all the technical elements in the PC Lab that fall under ISO17025:2017 and the Forensic Science Regulator’s Codes of Practice and Conduct are maintained and continually developed. Working alongside the PC Analysts and Quality Manager to achieve objectives, effective delivery of method validation, competencies and continuous improvement.

Reporting to:

PC Lab Manager





Main Duties & Responsibilities (other duties may be assigned):

Overall responsibility for method development, method maintenance and competencies in the PC Lab, including:

  • Gathering/monitoring customer requirements
  • Method development – version updates/technical trends
  • Gap analysis
  • Population of reference devices
  • Project Management of validation tasks
  • Defining and conducting validation testing
  • In association with department managers, allocation of validation tasks to validation officers/technicians/tool champions
  • Preparation of validation plans
  • Production of validation reports
  • Risk assessment of changes to validated methods
  • Training of staff on new/updated methods and competency testing
  • Post implementation reviews of methods
  • Development and marking of proficiency tests/inter-lab tests and intra-lab comparisons
  • Developing and updating procedural documentation: technical Standard Operating Procedures, Reference Guides and Policies
  • Contributing to quality meetings
  • Point of contact for UKAS technical auditors
  • Completion of UKAS Improvement actions
  • Undertaking technical and software internal audits
  • Maintaining and updating CCL Systems: Wiki, CCL Personnel and GLPI
  • Making improvements/recommendations/efficiencies to CCL Quality Systems
  • Keeping up to date with legislation and regulatory requirements.

Required Skill Set & Experience:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • A competent forensic practitioner
  • A thorough understanding of the technical elements of the ISO17025:2017 standard, the Forensic Science Regulator’s Codes of Practice and Conduct and ILAC G19
  • Supervisory skills
  • Ability to multi-task
  • Ability to work independently and make sound and reasoned judgements
  • Ability to work with precision, accuracy with high attention to detail
  • Excellent planning and organisational skills
  • Ability to work as part of a team
  • Flexibility.


  • Able to use Microsoft Project
  • Understanding of MediaWiki coding language or HTML
  • Working knowledge of inventory/asset management systems
  • Working knowledge of inventory management systems
  • Understanding of Microsoft SharePoint.

Core Role Competencies:

Personal Attributes

  • Completer/finisher
  • Positive and motivated attitude
  • Team player
  • Ability to work under pressure
  • Conscientious and reliable
  • Solution focused
  • Basic people management attributes.

Competencies (some or all of these MAY be assessed during the process)

  • Competent in a number of PC Lab forensic tools
  • Excellent level of knowledge of the ISO17025:2017 standard, Forensic Science Regulator’s Codes of Practice and Conduct and ILAC G19
  • Excellent level of technical knowledge
  • Problem solving
  • Team working
  • Accuracy of work
  • High attention to detail.

Other Role Requirements:

  • Minimum 5 years UK residency
  • Full driving licence
  • Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

General Statement:

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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